Shipping & Returns

Shipping

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Please allow 2-3 business days to process your standard ship orders, and 1-2 business days to process your expedited ship orders. Orders placed after 3pm will begin fulfillment on the following business day. 

All standard U.S. and Canadian packages are handled by USPS. Expedited U.S. packages are handled by UPS Express. International shipping is available to select countries. International carriers will vary by country and shipping delays due to customs may apply.

Upon fulfillment of your order you will be provided with tracking information via email. Shipping insurance is provided with every package. Create an account and login to view your order history and tracking information.

 

NEED HELP TRACKING A PACKAGE?

text 267.529.6008 

email hi@shopqueenmama.com

or reach out on Instagram @queenmama.co.

Returns & Exchanges

All earring sales are final. We will happily refund or exchange unworn, undamaged, non earring purchases within 14 days of delivery of your items. Please contact us via using this form to initiate your refund or exchange. Purchaser is responsible for return shipping.